Introduction
Db990 is a trusted online gaming and Sports Betting Platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy This document outlines what types of data are collected when you use the db990 platform, how that data is used, and how your personal information is kept secure.
Registering on our platform or using our services means you are deemed to have automatically agreed to this Privacy Policy. We may update this policy from time to time — so we recommend reviewing this page regularly.
What Information We Collect
Various types of information may be collected when you create an account on db990 and while using the Platform. This information is required to deliver our services, verify your identity, and maintain security.
We primarily collect two types of information:
- Directly Provided Information: Name, date of birth, email address, mobile number, bank or payment details, and a copy of your ID.
- Automatically Collected Information: Device type, browser information, IP address, login timestamps, and activity logs on the platform.
How Your Information Is Used
Db990 uses the collected data for the following purposes:
- To complete account registration and identity verification (KYC).
- To process Deposits, Withdrawals, and other financial transactions.
- To provide customer support and technical assistance.
- To prevent fraud, money laundering, and illegal activities.
- To improve platform services and enhance the user experience.
- To comply with applicable laws and the directives of regulatory authorities.
- To send you special offers, bonuses, and promotional notifications (subject to your consent).
Sharing Information with Third Parties
Db990 never sells your personal information. However, data may be shared with third parties in the following limited circumstances:
- Payment Processor: With trusted payment gateways to process transactions.
- Regulatory Body: With government or licensing authorities as required by legal obligations.
- Security Partner: For the purpose of fraud detection and prevention.
- Technology Services: With trusted technology partners for cloud hosting and data security.
All third parties are contractually bound to uphold the same privacy standards as db990. Your data is never shared with advertisers or unauthorized parties.
Data Storage & Security
Db990 uses industry-standard technology to protect your data. Our servers are secured with SSL/TLS encryption and undergo regular security audits.
- All data is stored in encrypted form.
- Passwords are never stored in plain text — they are secured using hashing.
- Data may be retained for a defined period after account closure to meet legal requirements.
- Internal staff access to data is restricted and logged.
Cookies & Tracking Technologies
The db990 website and App use cookies to enhance your user experience, maintain login sessions, and remember your preferences. There are two types of cookies:
- Essential Cookies: Essential for the platform to function properly.
- Analytics Cookies: To analyze user behavior and improve our services.
You can manage cookies through your browser settings. However, disabling cookies may limit certain features.
Your Rights
As a db990 user, you have the following rights:
- Right to Access: You may request to view the data we hold about you.
- Right to Rectification: You may request correction of any inaccurate information.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Withdraw: You can opt out of marketing communications at any time.
- Right to Complain: You may file a complaint regarding any data protection breach.
Policy Changes
Db990 reserves the right to update this Privacy Policy as needed. You will be notified of any significant changes via your registered email or platform notifications. Please keep your email up to date and check this page regularly.
Data Collection & Purpose — Summary
| Type of Data | Reason for Collection | Retention Period |
|---|---|---|
| Name & Date of Birth | Identity Verification (KYC) | Until account closure + 5 years |
| Email & Mobile | Communication & Security Notifications | Until account closure |
| Payment Information | Transaction Processing & AML Compliance | Up to 7 years for legal requirements |
| IP Address & Device | Security & Fraud Prevention | 90 Days |
| Gaming Activity | Service Improvement & Responsible Gaming | Until account closure |
| Cookie Data | User Experience Improvement | Session End or 30 Days |
How We Protect Your Information
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1SSL/TLS Encryption All data exchanged between your browser and our servers is fully encrypted.
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2Two-Factor Authentication (2FA) OTP verification is enabled as an additional security layer during login.
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3Regular Security Audits Our systems undergo regular security audits conducted by independent third-party experts.
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4Restricted Access Only authorized personnel can access your data, and every access is logged.
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5Data Minimization We collect only the information that is necessary — nothing more is ever requested.
Frequently Asked Questions
Our Privacy Protection Features
See at a glance how db990 keeps your information secure.
End-to-End Encryption
Every transaction and data exchange is protected by 256-bit SSL encryption, keeping it unreadable to any third party.
KYC Verification Process
Our secure identity verification process protects your account from unauthorized access.
Restricted Data Disclosure
Your personal information is never shared with advertisers or unauthorised parties.
Two-Layer Security
Your account is secured with an additional layer of protection through OTP and 2FA verification.
Regular Compliance Audits
Our Privacy Policy is regularly reviewed and updated in line with international standards and local laws.
24/7 Support
Our support team is always available to assist with any data protection questions or concerns.
Join a Safe & Trusted Platform
Your data is fully protected on db990. Register today and enjoy gaming with complete peace of mind.